Question 1

What is DarDoc, and what do you actually do?

Accepted Answer

DarDoc is a UAE home and online healthcare company. We send DHA and DoH licensed nurses to your home, office, or hotel for blood tests, IV drips, GLP-1 weight loss care, and mother and child care. Anything that doesn't need an in-person visit, like a follow-up consult or prescription, happens over the App. One brand, two surfaces, same clinical team behind both.

Question 2

Where in the UAE do you operate?

Accepted Answer

DarDoc serves all seven emirates of the UAE. Some services are available everywhere, while others are limited to Dubai and Abu Dhabi for now based on nurse coverage and licensing. Online consultations and prescriptions are available anywhere in the country. The booking page shows what's available at your address before you check out.

Question 3

How qualified are the nurses and clinicians?

Accepted Answer

Every nurse on the DarDoc roster is licensed by the Dubai Health Authority or the Department of Health, Abu Dhabi, and carries the same credentials required to work in a UAE hospital. Doctors who review protocols, sign prescriptions, and interpret results are UAE licensed physicians. We don't use unlicensed staff for any clinical step.

Question 4

How fast can someone come to my home?

Accepted Answer

Consults, nursing care, IV drips, and blood tests are usually available same-day in Dubai and Abu Dhabi, subject to nurse availability in your area. Medications are typically same-day or next-day delivery depending on stock and prescription approval. The App shows live slots when you choose a time. For specialist visits like a newborn checkup, booking a day ahead helps us match the right clinician.

Question 5

Do I need a prescription before I book?

Accepted Answer

It depends on the service. Blood tests, IV drips, and most mother and child visits don't require a prescription. GLP-1 weight loss treatments are prescription medications, so a DarDoc doctor reviews your case online before anything is dispensed.

Question 6

What do things cost, and how can I pay?

Accepted Answer

Every service lists its price upfront on the booking page in AED, with no hidden visit fees added at the door. We accept all major cards, Apple Pay, Tabby, and Tamara, so you can split payments across instalments if you'd like. Insurance reimbursement depends on your provider, so we issue a detailed invoice you can submit. There's no membership or subscription required to book.

Question 7

Is it safe? What happens if something goes wrong during a visit?

Accepted Answer

Nurses arrive with sterile, sealed equipment and follow the same SOPs used in UAE hospitals. Every IV and prescription protocol is doctor formulated, and clients with conditions like kidney issues, blood thinners, pregnancy, or recent surgery get a clinician review before the visit. If anything feels off during a session, the nurse can slow, pause, or stop immediately and escalate to our on-call medical team.

Question 8

Can I book a service for a family member, including kids and newborns?

Accepted Answer

Yes. Many of our clients book on behalf of a parent, partner, or child. For newborn and paediatric visits, our Mother and Child team includes nurses trained specifically in postnatal and infant care. Add the patient's details at checkout so the right clinician arrives prepared. Parental presence is required for anyone under 18.

Question 9

How is my medical data handled?

Accepted Answer

Results, prescriptions, and consult notes live in your DarDoc account and are visible only to you and the clinicians treating you. We follow UAE data protection requirements and store medical records on encrypted infrastructure. We don't sell data, and we don't share it with third parties outside the clinical chain (your lab, your pharmacy, your doctor). You can request a full export or deletion at any time.

Question 10

I came here for IV drips. What else do you offer that I might not know about?

Accepted Answer

Most clients discover us through one service and stay for the rest. Beyond IV drips, DarDoc brings at-home blood panels with clinician-led interpretation, GLP-1 weight loss care, mother and child care from pregnancy through paediatrics, and online consultations for follow-ups and prescriptions. If you've already booked once, your profile carries across all of them.

Question 11

Do I need to download the App, or can I book on the web?

Accepted Answer

Both work. The full booking flow, results, prescriptions, and chat with your clinician are available on dardoc.com and inside the DarDoc App on iOS and Android. The App is useful if you book repeatedly or want push notifications for results and nurse arrival. You don't need an account to browse, but you'll create one at checkout so your medical record stays in one place.

Question 12

What if I'm travelling to the UAE and want to book in advance?

Accepted Answer

Visitors and residents are both welcome. You can book before you land and we'll meet you at your hotel, residence, or villa at the time you choose. A valid ID (passport or Emirates ID) is requested at the visit for clinical record keeping. Group bookings for weddings, events, and corporate offsites are common, so tell us the headcount at checkout.

Your health. Your way.

Weight loss.Led by your doctor.

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Blood tests.At home. On your terms.

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Your IV therapy.Your place to unwind.

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“Lost 8 kilos in 30 days with a doctor who actually called me back.”

“Our newborn nurse felt like family from day one.”

“Drip on a Sunday, back to myself by Monday.”

“Full blood panel drawn at my kitchen table.”

“Nurse at my door in 40 minutes.”

“Midnight consult, morning meds.”

5 years

100⁺

Loved by our community

Was nervous about starting weight loss treatment but the doctor consult was super thorough. Down 9kg in 3 months and they check in every 2 weeks. Easiest part of my week.

Ordered Recovery protocol on a Tuesday afternoon. Was at my door Wednesday morning with the pharmacy receipt in the box. No shady stuff, exactly what I ordered.

Called at 2am when my baby wouldn't latch. The nurse was at our place within the hour and stayed for two. I don't know what we would have done without her.

Six weeks on Skin protocol and my skin honestly looks better than it has in years. Started telling friends because people keep asking what I changed.

Booked a full blood panel for 8am. Phlebotomist was on time, done in fifteen minutes, super gentle. Results were on the App by the next afternoon.

Ordered an IV on Sunday morning after a long Saturday. Nurse showed up in 90 minutes, set everything up at my kitchen counter. Felt human again by lunch.

Booked NAD+ for jet lag after a long flight. Nurse walked me through everything, no rush and no upsell. Already booked the next one for two weeks out.

Built by people who've built surgical rooms,studied longevity, and shipped code.

Questions?Answers.

What is DarDoc, and what do you actually do?

Where in the UAE do you operate?

How qualified are the nurses and clinicians?

How fast can someone come to my home?

Do I need a prescription before I book?

What do things cost, and how can I pay?

Is it safe? What happens if something goes wrong during a visit?

Can I book a service for a family member, including kids and newborns?

How is my medical data handled?

I came here for IV drips. What else do you offer that I might not know about?

Do I need to download the App, or can I book on the web?

What if I'm travelling to the UAE and want to book in advance?

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Built by people who've built surgical rooms,
studied longevity, and shipped code.

Questions?
Answers.